Pet Insurance
Just like shopping for insurance when you buy a new car, comparing different vet insurance options can help you find the best coverage for your pet’s needs. You can easily compare a range of pet insurance policies through platforms like GAP Only, ensuring you choose the right plan to protect your furry friend from unexpected veterinary expenses as they grow.
Here’s how our process works:
- Share your pet’s insurance policy details with us (only required for the first visit).
- Pay the full invoice after your pet’s visit.
- Request our team to submit a claim on your behalf.
- Receive an SMS notification once the claim has been sent.
- The insurance company will deposit the covered amount into your designated bank account.
Here’s how it works with GapOnly:
- Share your pet’s insurance policy details with us (only necessary for the initial visit).
- Inform our team upon check-in that you wish to pay via GapOnly for today’s appointment.
- After your visit, await submission of your pet’s claim by our team.
- Within 10 minutes, your insurance provider will notify us of the benefit being paid.
- You will then only need to pay the gap amount for your pet’s visit.
For pets insured with GapOnly insurance partners, we offer the convenience of submitting the claim on the same day as the visit, with payment of only the gap amount required.
For more information on insurance companies that are GapOnly partners, visit:
GapOnly® insurance partners | GapOnly
Need an appointment?
When your pet’s unwell, or it’s time for a general check-up or vaccination, your furry friend is in good hands. Book online to see our expert Vets on Balwyn!
Contact Details
Opening Hours
Monday – Friday: 8am – 7pm
Saturday: 9am – 2pm
Sunday: Closed
Vets on Balwyn Feedback
EXCELLENT Based on 138 reviews Posted on BellaTrustindex verifies that the original source of the review is Google. What an outstanding experience I have had at Vets on Balwyn.! Super easy online booking, wonderful and warm reception staff in clean and calm environment. I saw Vivienne Tan who was so lovely, compassionate and understanding of my hyper anxious Jack Russell and she was gentle, kind, friendly and very patient with him. There was no pressure to rush my consultation and she offered so many solutions and great advice. I have been a pet owner for many years and this was truly a unique and exceptional experience. I highly recommend this practice to everyone. They have a client for life.Posted on Mark TondelloTrustindex verifies that the original source of the review is Google. A great Vet clinic with very friendly and professional staff. We wouldn't take our cats anywhere else.Posted on Edmund YiiTrustindex verifies that the original source of the review is Google. Truly one of the best vet clinics — if not the best. We are so incredibly grateful to the amazing team here. A heartfelt thank you to Dr. Michelle and Dr. Vivienne — words can’t fully express how much we appreciate everything you’ve done for our beloved kitties, Leon and Luna. You’ve treated them with such kindness, patience, and genuine compassion. You're not only knowledgeable but also incredibly honest, which we deeply value and respect. Knowing our cats are in such caring and trustworthy hands gives us so much peace of mind. And not to forget the wonderful nurses and support staff — every single one of you has been so warm, welcoming, and understanding. You’ve helped create such a comforting, positive environment, and we always feel supported and cared for during every visit. Even though the clinic is a bit of a drive, especially during peak hours, it’s always worth the trip — because we know our fur babies are getting the best care possible. From the bottom of our hearts, thank you. We wholeheartedly recommend this amazing team to anyone looking for vets who are not only skilled but genuinely, honestly care.Posted on David ThompsonTrustindex verifies that the original source of the review is Google. Awesome staff and helpful team. Vet Dr Michelle was amazing. I would take my Malinois anywhere else.Posted on Stacey KellyTrustindex verifies that the original source of the review is Google. Dr Kevin and the team at Vets on Balwyn and Vets on Parker have looked after my fussy fur babies (x3) for 10+ years. Dr Kevin is compassionate and I trust him with their care both in life and euthanasia. Wouldn’t go anywhere else.Posted on Brigid BuickTrustindex verifies that the original source of the review is Google. Excellent veterinary service. Dr Campbell clearly passionate about delivering high standard of care.Posted on Y LimTrustindex verifies that the original source of the review is Google. Vets on Balwyn has been looking after Samson for about 10 years now. All the staff, nurses and vets, are courteous, responsive and professional. Thank you all for your great service all these years. My special thanks to Dr Vivienne who is very knowledgeable, caring , patience and professional. We are very grateful to you for your excellent care provided to Samson.Posted on Dianne HughesTrustindex verifies that the original source of the review is Google. A very caring and professional team at Vets in Balwyn. We visited Dr Michelle Rasool today and she was very patient and encouraging with my little dog, who is reactive when going to the vets. Dr Rasool is very experienced and explained everything as we went along so I understood and this will help with future visits. Im very pleased with our visit today.